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Old 13-03-2008   #20 (permalink)
angour
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Join Date: Mar 2008
Posts: 17
Re: A very frustrated new user - DVDFab so far failed

Maine, thanks for explaining on where to get the Logs from sorry, I'm not an expert on all this.

So, here is the content of the burn log:

11/03/08 20:55:53 info ******************** Report session closed *********************
11/03/08 20:54:20 info Current Drive selected : 1:0:0 - MATSHITA DVD-RAM UJ-820S 1.00 [W] (Ide)
11/03/08 20:54:20 info Using Patin-Couffin driver Version 1.37, Internal revision 37 - Async. Access mode
11/03/08 20:54:20 info User default language : 2057 (0x0809h) - English (United Kingdom)
11/03/08 20:54:20 info System default language : 1033 (0x0409h) - English (United States)
11/03/08 20:54:20 info DLL Version 2.1.7.338
11/03/08 20:54:20 info DLL C:\Program Files\DVDFab Platinum 4\vso_hwe.dll
11/03/08 20:54:20 info Version 4, 1, 0, 2
11/03/08 20:54:20 info ExeName : "C:\Program Files\DVDFab Platinum 4\DVDFabPlatinum.exe"
11/03/08 20:54:20 info OS : Microsoft Windows XP Personal Service Pack 2 (Build 2600)
11/03/08 20:54:20 info ******************** Report session started ********************


11/03/08 20:54:20 info Current Drive selected : 1:0:0 - MATSHITA DVD-RAM UJ-820S 1.00 [W] (Ide)
11/03/08 20:54:20 info Using Patin-Couffin driver Version 1.37, Internal revision 37 - Async. Access mode
11/03/08 20:54:20 info User default language : 2057 (0x0809h) - English (United Kingdom)
11/03/08 20:54:20 info System default language : 1033 (0x0409h) - English (United States)
11/03/08 20:54:20 info DLL Version 2.1.7.338
11/03/08 20:54:20 info DLL C:\Program Files\DVDFab Platinum 4\vso_hwe.dll
11/03/08 20:54:20 info Version 4, 1, 0, 2
11/03/08 20:54:20 info ExeName : "C:\Program Files\DVDFab Platinum 4\DVDFabPlatinum.exe"
11/03/08 20:54:20 info OS : Microsoft Windows XP Personal Service Pack 2 (Build 2600)
11/03/08 20:54:20 info ******************** Report session started ********************

And this is the crash log:

12/03/08 22:50:47 info Current Drive selected : 1:0:0 - MATSHITA DVD-RAM UJ-820S 1.00 [W] (Ide)
12/03/08 22:50:47 info Using Patin-Couffin driver Version 1.37, Internal revision 37 - Async. Access mode
12/03/08 22:50:47 info User default language : 2057 (0x0809h) - English (United Kingdom)
12/03/08 22:50:47 info System default language : 1033 (0x0409h) - English (United States)
12/03/08 22:50:47 info DLL Version 2.1.7.338
12/03/08 22:50:47 info DLL C:\Program Files\DVDFab Platinum 4\vso_hwe.dll
12/03/08 22:50:47 info Version 4, 1, 0, 2
12/03/08 22:50:47 info ExeName : "C:\Program Files\DVDFab Platinum 4\DVDFabPlatinum.exe"
12/03/08 22:50:47 info OS : Microsoft Windows XP Personal Service Pack 2 (Build 2600)
12/03/08 22:50:47 info ******************** Report session started ********************

As I did a clean uninstall and re-installed the application I no longer have the original logs of the first installation
angour is offline   Reply With Quote