Thanks guys.... did all that, no luck.
So I reinstalled from the CD and got the programs loaded OK, but could not play DVD's.
I followed the link to the
Nero site from the prompt to update and downloaded Nero 7 from that site. It is almost 350MB and took a while, but once that was installed the whole deal works perfectly! There was no charge for the download by the way, so if you are having trouble that would seem to be the way to go. All DVD and CD functions on Nero 7 are now working 100%.
Thanks again for the support and advice. It's nice to know y'all are out there when a girl has a bit of strife.
Cheers,
kathryn