Actually, Zamiell is just another support team member, not a dev. However, back to the matter at hand, it would be helpful if you could post a complete System Report from within Alcohol (View -> System Info). Either save it and attach it to your post, or copy and paste it into your post. Alternatively, you can PM it to myself or Zamiell. Or, you can simply e-mail it to support@alcohol-soft.com directly.