I have the same drive in a Gateway laptop running Vista, but I do not get a error code in device manager. Device manager is saying the device is working. However, when I put a DVD in the drive it just spins up and clicks;and then tells me that I need to insert a DVD. This drive worked good for awhile.I have uninstalled the drive and reinstalled it with no sucess.I would just order and new drive but I'm currently working in Afghanistan for the US Army and that's not as easy as running down to the local computer shop. Any ideas on how to trouble shoot it further?Help please as there is NOTHING to do here but watch movies in the evenings!