Clone DVD does not copy copy protected DVD's unless you have a decryptor loaded that disables copy proyection such as
ANYDVD or
DVDfab etc...
It sounds like your freind either has an invalid or expired anydvd key.
http://www.dvdfab.com/free.htm
Once you have a decryptor running in the background you can use
nero, copydvd2 or
easy cd creator etc.. to make your copies.
http://joking.freeforums.org/