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Originally Posted by craige4u To sum of the fellow members who wana knw why i want to clean is because - When i use my WMP11 and try to play Audio Disks i get(sumtimes), "Windows media player encountered a problem while playing the file. For additional assistance ,click web help." and then when i hit play button again everything works fine and normal.... - I am sure this is a software problem but i thought to clean lens first. |
I agree, this is a software problem. Try another player, for example the free
VLC. If there were a problem with the drive, then there should be a message like "can't read disc" or similar. So try another software before you attempting to insert a cleaning disc into your drive.
Michael