Hi,
If you encouter problem to copy a DVD, please send us the IFO files, so that we can check the problem.
A recommended way is listed below:
1. Insert original disc into DVD drive, run
DVDFab to open it.
2. Open "Settings -> Info" window, choose the correct DVD drive, click "Save IFO Files" button.
3. ZIP the IFO files on hard disk folder to one file. Name it with a readable filename, like Stealth_UK.zip.
4. Send the zip file to fengtao(at)dvdidle.com, you need replace (at) with @.
Please note: even if the disc is not opened, you can still "Save IFO Files" and send to us.
Thanks!
Best Regards,
Fengtao