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Originally Posted by Toucan.com Note: We don't apply any formal limits to the amount of data you up/download with ToucanSurf broadband. However, we may restrict heavy users by, for example prioritising traffic from light users during peak periods. See our Fair Usage Policy for more details. |
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Originally Posted by "Fair" Usage Policy 6.3 For Surf-All-You-Can Services:
(a) This product is not intended to be provided on an "always on" basis. Toucan reserves the right to transfer your Internet Access Services to our "Pay-As-You-Surf Dial-Up Service" or to suspend your Internet Access Services at its sole discretion in the event that the usage of your account exceeds 300 hours over any calendar month. Toucan will contact you by email prior to any such action being taken to allow you the opportunity to reduce your usage of the Internet Access Services to the permitted 300 hours. |
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Originally Posted by Toucan on P2P 7.3 The systems that are used to provide our broadband service can identify very high bandwidth users and we seek to manage their usage during peak hours, to ensure fairness to all customers. Peak hours are 6pm-11pm, Monday-Sunday (including Christmas and Bank Holidays). Users are not restricted in sending and receiving files outside of peak hours. |
So they do what BT do to me; 6pm-11pm I can barely download at all with (if I remember right) non-http applications.
Except Toucan "only let you on 300 hours a month"... Which I'd rank as slightly worse than BT's "often runs really slowly or breaks for an hour".
I've done a bit of research recently (something like a day ago, actually) and I'm switching to either
www.ukfsn.org or
www.adsl24.co.uk - they use the same wholesale provider hence the identical schemes, but ADSL24 provides its own customer support (although when I emailed about traffic shaping, both replied within 2 and a half minutes explaining that the only form of traffic restriction they use is some kind of gradual decrease at certain peak times if everyone in the pipe is above 96% connection usage...).
So, don't go with toucan - go with ukfsn or adsl24 (both have 9*+/10* on ispreview)