View Single Post
Old 21-05-2007   #5 (permalink)
TCAS
CDFreaks Resident
 
Join Date: May 2004
Posts: 7,562
Re: Upgrade problem from Nero 7.0.1.2 to 7.8.5.0

Quote:
Originally Posted by LoneWolf1038
Thanks TCAS.....I used the Clean Tool and rebooted. Tried to install the 7850 and it's still a no-go. Matter of fact, it was one vicious circle! It would say, preparing to install....then it would say it would have to remove all Nero files except 2) can't remember their names, and asked if I wanted to do that automatically or hit cancel and find them myself. I hit the ok. Then it pops up a box that says Nero Fast CD-Burning Plugin is not installed. I clicked ok. Then it said that in order to complete the installation, the computer must be restarted and to close all open programs and click ok. Did that. When it booted back up.....it started the whole process again starting with preparing to install! I went through this cycle with it 3 times thinking maybe it had to do it more than once. Finally I figured it was a checkmate, so I quit. I have Noooooo idea! Do you have any idea what could be causing it to do this and never install? Anyone??????

The after you use Clean Tools to remove Nero also do these:

1) Go to C:\Nero or Ahead directory and delete that.
2) Go to C:\Document and Setting\user data\local user\Nero or ahead directory and delete that one.
3) reboot and install the latest version of Nero
TCAS is offline   Reply With Quote