@ DrinkLyeAndDie,

You only have to put up with the BS from the DVD store retailer if you allow them to sling the BS in your direction.

Just tell the DVD store retailer that the subject DVD fails to play correctly in your DVD playback device and that you demand a replacement or a total refund. End of the story. The DVD store retailer isn’t going to sit in front of some TV screen and view an entire 2-hour DVD movie frame by frame for some type of “glitch” to appear during playback.

Regards,
bjkg