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Originally Posted by BeckyW I am also having major problems with my newly purchased DVDFabPlatinum I paid 49.95 and it will not work properly at all.I am not very happy with this software at all. I tried to backup The Descent (A LionsGate film),Fox and Hound2(Disneyfilm),and several others and had to go back to my free version because the paid one does not work.I keep getting Task Failed error messages.The only movie I havebeen able to backup is Attack Force by sony pictures,now what is wrong with this picture?If something isn't done or fixed I am also going to contact my creditcard company for mymoney back. |
Hello Becky. Since you are new to the forum, let me point out that when you post here you are addressing not the company that made it nor the website where you bought it but just regular users of the software. People here will be glad to help you as others helped them get started, but threats and invective are out of place. What version of Platinum do you have? Where did you download "paid" version? What error codes are displayed? Post a little more information so that someone reading the post can see if they have had the same problem.