thanks for your help.. i've already checked about updating the driver but i checked again just to make sure.. however in checking this i ran across the fact that even though i had changed my region to region 1, it somehow changed back to no region at all.. not quite sure how that happened but now i know to check that first and will keep checking it the next few times i try to burn/restart my computer just to make sure it hasn't defaulted again although i really am at a loss as to how/why it would do that...

i'm just glad it's fixed, and i thank you so much for your help