I haven't put in a support ticket yet... still trying to fix it on my own. I want to try uninstalling every Slysoft application first then reinstalling them all.

One weird thing happened... for an hour or so, my net connection went down. Usually when I uninstall and reinstall on a new version release of AnyDVD (my own preference), I get "your trial period has expired" before importing my key. But when I did it during my troubleshooting when my net connection was down, it said I had the full 21 days... that must mean AnyDVD is communicating with a server at Slysoft? Maybe that's why people running Zone Alarm get the problem? Because it's trying to do some kind of validation with a server at Slysoft, and if it can't, it disables the drives? I have absolutely no idea... I'm just speculating...