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Originally Posted by Babalo09 Well... I am also having some fun with support. I went out to the SlySoft web page to buy the product and during the process the popup blocker setting in Windows stopped me from down loading the product key. SlySoft was kind enough to take my payment but is having problems sending me a license key. I have been trying to get this resolved for 4 days now...  You think that it would not be so hard to look up my e-mail address and name to see if they received the payment. I am not impressed at all with the level of sales support!!! The good news is that I can dispute the payment with Visa, and recover the funds for "non-delivery of services", but I would like to just resolve the issue, and complete the purchase. I am starting to wonder if that may not be a good idea after reading your post. |
Welcome to CDFreaks
there should be an email sent to the address you gave them when you bought it, this email should also have the key in an attachment, and also a download link (valid for so many days), you could check your mail clients spam folder to see if it's there.
when you get your key, remember to burn it to disc or store on a floppy etc.
if you still don't have it, please send another email to slysoft.
ps, they are a really good company for support, sometimes they get it wrong, but not often