Hi again,
I have made 2 calls to
Nero's help line @1.29 per min. and installed wnapsi32.dll as suggested, and used their clean install tool and reinstalled Nero software.
The only deviation is that I installed software from disc not frlom download site. (I have dial up connection)
Recode 2 still does not list my burners as an option to burn to.
The only thing I can think to do is have Best Buy reinstall OS.
HELP comments appreceated. thougts, suggestions?