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Old 15-02-2006   #34 (permalink)
edsyl
CD Freaks Rookie
 
Join Date: Oct 2005
Posts: 31
Re: ConvertX Aspect ratio problems?

Quote:
Originally Posted by california girl
WOW!! Very good work!

I have not tried to your fix, but you and everyone else is right that Divxtodvd was handling these files directily and not convertxtodvd. The reason for this is in fact the engine rewrite that was done for the 2.0 version. Unforutnaly orginal flag information that was reported with the previous engine is not being done in ConvertxtoDVD.

As it is not something that we came accross with our beta testers nor our own internal tests, this unfortunately is the problem that you users are facing. And we understand your frustration.

In order to fix this VSO Software needs to get a hold of a file causing this problem in order to fix this.

sorry to have not been able to react faster.
We will solve this as soon as possible.

How could you have NOT caught this in beta testing?
All you would have to do is download some TV torrents and try it.
Since most of us would use this to burn DVDs of TV content ( I assume).
I cannot imagine what kind of pristine content you might have been using to beta test.
What a lame excuse.
This has got to be the most retarded way of supporting a paid software product I have ever seen.When it became obvious that more than a few were having this issue, your 'respected' or 'proud beta' members tried to tell us all was well. Well it clearly was NOT and this company has to do a better job of responding to issues like this and stop having lackeys on these boards telling us that there are no problems with this program.
You lose credibility really fast.
The folks at VSO owe us big time for debugging their program for them.
IMHO
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