I don't think Tunebite hates you, but the Tunebite staff can be a little slippery and tricky sometimes.

I had the same problem you did with the serial number. I could never get my old registered version to record the first few seconds of a song--I asked them for tech support/help but they never responded. that was about a year ago.

when I saw they had released a new version I downloaded it to see if it corrected the old problem. it did and I was very happy!

but when I went to register it and cut and pasted in my serial number it would not accept it. so I sent an email to Tunebite asking for help.

surprisingly, they sent me a response the very next day. but it said that my old serial number would only work for the 1.4.1.0 version and not for the 2.x versions; and that I would have to buy the new version!!! I was pissed.

I responded to them that my 1.4.1.0 version had never worked properly and they wouldn't help me with it, so I considered the 2.x version an update--not an upgrade.

surprisingly (again), they responded very quicky and simply gave me a new serial number that DID unlock the 2.x version.

whether this may work for you, I do not know. I am happy with the prompt responses from Tunebite lately, but I still think they are a little shady and I don't quite trust them.

and now I am getting an error message on some songs I am dubbing to Tunebite that says "error -- cannot find specified path". In fact, that's how I found and joined this message board--I was looking for a solution to this error. I still am looking! if anyone knows what the problem is, please tell me! Thanks.