ahhh you never specified the region, and this isn't out for another month in the US AND the UK. I spologize for the confusion.

as far as slysoft helping you out...the problem is, you can't burn something that you can't play. This is a protection issue, but the issue is that Sony is violating the law by issuing a disc that's incompatible with some players.

The first thing I'd do is exchange it at the store you got it from. See if the 2nd disc has this same problem. if that's the case then you need to complain to sony that the disc is not compatible with your dvd drive.

unfortunately, the good people who work on breaking copy protection cannot do anything if the computer won't even recognise the disc.