Man lol... I've been in support for a long long long time and I've NEVER seen a company pay someone for their mistake.

Slysoft, you guys rule, that's just all there is to it. Must be really nice down there in Antigua. I just had to go look at the map to see where you are - go out on the beach and have one of those coconut drinks with some rum in it for me. It's frickin cold up here in the US right now!!