@ Danny G,

To ensure that you are using the latest versions of the AnyDVD- CloneDVD software programs visit SlySoft (http://www.slysoft.com) and download the latest version of AnyDVD-CloneDVD. To prevent any confusion suggest stating the versions of AnyDVD-CloneDVD when posting at the Forum.

Stating that you are using RIVISION blank DVD media does not describe the actual blank DVD Media you are using. To fully describe the blank DVD Media you are using you need to provide the Manufacture ID and Media Code (Example: RitekG05) of your blank DVD Media.

Also please provide the Manufacture Name, Model Number, and Firmware version of your DVD Burner.

To obtain the above requested information of your DVD Burner and DVD Media suggest using a software utility similar to DVD Info (http://www.dvdinfopro.com).

Also please provide the exact error notification you receive when you experience your problem.

It appears that possibly you are experiencing incompatibility between your DVD Burner and DVD Media. Providing the above requested information will help to determine if your problem is in fact a DVD Burner/DVD Media incompatibility issue.

Best Regards,
bjkg