I had to remove completely the INCD 4 and I am only using the
Nero program without it and that is with my BenQ 162I External dual layer 16X+R !6X-R and I had a horrible time getting rid of the program.
I had to get support from my BenQ who told me not to use the program and did assist with what knowledge they had re: INCD and the problems.
I don't need the program for my use and so I finally got it uninstalled and did a Reg Supreme clean up and did a search of my registry and there are finally no remains there and my burning is fine now; however I don't have the type of system that you have!!!
Regards